Do you get an error code when you attempt to open a document from your Sharepoint 2007 Server?

Try this for kicks.

Go into Internet Explorer (i'm assuming you're using version 8)

Open Tools/Internet Options/Connections/LAN Settings and uncheck "Automatically Detect Settings".

Close Internet Explorer, reboot your computer and try again.

Have you tried having Word open to begin with then opening the file from share point?

Is groove installed on your machine as part of the office 2010 professional release? If so, end that service/process and try again.

The fact that word opens is a good sign but something at the end is killing the transfer of the document.

I'm going to put a call into MSFT about this issue as well as another growing unresolved issue around font sizes in emails. I'll post anything that I find out. In the meantime, i found this as another possible solution:

To resolve this issue, you might want to do a workaround til Microsoft actually comes back and resolves this issue in the final version of Office 2010. Here is a little work around that can be done:

1. Open up Internet Explorer
2. Click Tools –> Internet Options –> Connections tab
3. Click the LAN settings
4. Check “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections).”
5. Enter 127.0.0.1 for the address
6. Click Advanced
7. In the Exceptions type: *.*
8. Click OK, OK, and OK (three times) to close all dialog boxes.

This should allow you to open the documents from Sharepoint 2007. "

Forgot to ask. Is this happening in WORD 2010 only or all office suites, i.e. PowerPoint 2010, Excel 2010. Let us know.

thanks,

From MSFT:

Looks like an Authentication issue might be causing this.

You cannot open Office file types directly from a server that only supports Basic Authentication over a non SSL connection with Office 2010 applications

By default in Office 2010 applications, file operations utilizing Basic authentication over a nonSSL HTTP connection are disabled. When Basic authentication is disabled, either the client application uses a different authentication method (if the server supports a different authentication method), or the request fails.

Therefore, please check whether the following Microsoft knowledge base article is helpful which explains this issue and details the workaround steps.

You cannot open Office file types directly from a server that only supports Basic Authentication over a non SSL connection with Office 2010 applications

http://support.microsoft.com/kb/2123563#appliesto

krtpmp,

Sorry for blasting all of this at once but i'm posting it as i get it.

Problem description

==================

Office 2010 applications cannot open from the SharePoint site.

Cause

==================
By default in Office 2010 applications, file operations utilizing Basic authentication over a nonSSL HTTP connection are disabled.

Solution

===================

Enable Office 2010 applications to connect to a web server with Basic authentication over a nonSSL connection by adding BasicAuthLevel in the registry with the Value data is 2.

Additional information

==================

In the future, if you encounter other issues on using Office 2010, the following resource may be helpful:

Microsoft Office 2010 Troubleshooting and Support

http://technet.microsoft.com/en-us/office/ee263916.aspx

Here is how to change the Value Data to 2 as described above.

(http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
1.Start Registry Editor.

In Window Vista/Windows 7, click Start, type regedit in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for confirmation, type the password, or click Continue.

In Windows XP, click Start, click Run, type regedit, and then click OK.
2.Locate and click the following key in the registry:



HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\Internet
3.On the Edit menu, point to New, and then click DWORD Value.
4.Type BasicAuthLevel, and then press ENTER.
5.Right-click BasicAuthLevel, and then click Modify.
6.In the Value data box, type 2, and then click OK.

NoteThe mapping is as follows:

0 - Basic authentication disabled
1 - Basic authentication enabled for SSL connections only
2 - Basic authentication enabled for SSL and for non-SSL connections
7.Exit Registry Editor, and then restart the computer.

That's great news. Thank you for being patient.

We recently updated from Office 2000 as a company standard to Office 2010. We are using SharePoint 2007 and have an issue when trying to open Word docs from some sites. It generates an error message and then closes Word. The only option I have found that allows you to open the doc is if you select Protected mde to open the doc.

I have tried several of the options listed here with no resolution of the issue. Any more ideas?

I just registered for this forum. can't even see how to post a new topic so I'm using this one.

Every morning, whether I've opened MS Office or not, a box appears in the lower righthand corner of my screen that says "see what's new in Microsoft Office." There is no way to close it, and it is "on top" which is to say it covers every other window that I have open. It cannot be dragged out of the way. When I e-chatted with Microsoft Help, I could not read what I wrote or what the chat help person wrote back because the chat screen was partly obscured by the "see what's new" box. After about 10 minutes (literally) it disappears.

What is it? Why does it happen? How can I make it stop happening? How can I remove it from the screen when it doesn't ahve a "close" button?

Sorry you had trouble posting a thread. I have posted a new thread for you. You can find it here.

http://www.microsoftoffice2010forums.com/general-microsoft-office-2010-d...

I am having file opening errors for 2010 docs in Sharepoint 2007. Some originals were 2003 and some 2007 that were then converted to 2010. They work fine on the computer system and in PowerPoint. However, after you load to Sharepoint 2007 or 2010, you can't retrieve an uncorrupted file. The system states you need to repair the file and once you do repair, it changes theme settings and drops images.

Any help would be great.

Thanks...

J

I have a similiar problem, but it's with opening a Sharepoint 2007 calendar. We have a shared team calendar we use for vacations etc, and I used to be able to connect this to MS Outlook 2007. Recently I have upgraded to Office 2010 and for a while this worked. Starting last week, my Outlook now stops responding and crashes. In troubleshooting I have deleted my local Outlook profile and cleared the contents of %user directory%/App Data/Local/Microsoft/Outlook as well as %user directory%/App Data/Roaming/Microsoft/Outlook and downloaded my email again. I have reinstalled Office, and even reimaged my PC but still the issue occurs whenever I re-connect to the Sharepoint calendar. We have several MS Office documents also on Sharepoint, and they seem to open fine. I have also added the registry entry HKCU/Software/Microsoft/Office/14.0/common/internet/BasicAuthLevel with a value of 2 but the problem still occurs when connecting to this calendar. I can open the calendar online without an issue, but when I try to connect to MS Outlook, Outlook crashes every time. Minor annoyance, but I would like to have the functionality.

I was able to resolve a similar issue. I had two users that were either unable to open documents (doc(x), xls(x), and pdfs) from Sharepoint or for example the application would hang at contacting server but would eventually open the requested document. These machines were running Windows 7 and also had VMPlayer installed on them for a Server 2003 OS and Windows XP OS. The host OS (Windows 7) was on a 172.16.x.x network, and the virtual machines (Server 2003 and Windows XP) were on a "192.168.x.x network"
The first fix that I tried was to add an entry into the host file of the local machine to point to the Sharepoint server. This worked temporarily. After I closed the browser and tried to reconnect to Sharepoint, I received the “page cannot be displayed” error in IE 8. I probably could’ve resolved this but did not waste time in doing so. Now for the 2nd fix, remember that I said that the machines were running VMPlayer. When you install VMPlayer, it creates a “VMware (Virtual) Network Adapter”. I disabled the “VMware Network Adapter” for both the Server 2003 Virtual Machine and for the Windows XP Virtual Machine, and this resolved my problem.
You may not have VM Player or VMware installed, but checked to see if you have any VPN clients installed, and if they have a network adapter present, as a test, try disabling those and then try retrieving your documents from Sharepoint.