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Excel crashes when using "save as" option

2 replies [Last post]
milr's picture
Joined: Feb 14 2011

Hi there,

I have a weird problem - Excel crashes when I use the "save as" option.

Repair of the office suite doesn't help - have tried disabling macros and there are no addins activated.

The excel document which I'm trying to open - rename - and then "save as" have been created in excel 2007.

Any idea how to sort this out ?

Thanks for your help.


clifforxe's picture
Joined: Apr 16 2011

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michelsmith's picture
Joined: May 18 2011


First, check if it crashes when starting Excel in safe mode.

Start the Office program in safe mode


1. Click Start, point to All Programs, and then point to Microsoft Office.

2. Press and hold the CTRL key, and then click the Office program you want to start.

If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the

Office program, we can try to disable them. Normally, you could do the following to disable the conflict add-ins in

your Office program:

Disable add-ins


a. Click File menu, click Options > Add-in, click Go button in the Manage: Com-in Add.

b. Check if there are any add-ins, clear the checkbox to disable them.

c. Close the Office program and restart it.

d. Add one check back each time to the list of Add-In, restart the Office program, and repeat the above

procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.

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