Excel 2010 x86 regular crashes
Running Office 2010 Pro Plus x86 on Windows 7 Ent x64.
Issue below is occuring for a number of domain users.
Excel periodically hangs, this can occur at opening the app, opening a file, saving, save as, autosaving. There is not an obvious pattern, application white screens and becomes unresponsive. Sometimes it will stay in this state (have left for over an hr) and sometimes a dialog box offering to wait or restart will appear. Neither the app or the process can be killed using task manager and normally will require a restart of the machine to resume normal use.
This can happen using older 2003 .xls files or newly created 2010 .xlsx files, stored either locally or on a domain fileshare.
Have tried: Opening in /safe mode, same issue occurs. No add-ins enabled. Repaired and re-installed office. User profiles reset.
Sample Event viewer:
Event type: 1001
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: EXCEL.EXE
P2: 14.0.4756.1000
P3: 4b9c08e8
P4: abb8
P5: 0
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\*****.*****\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_EXCEL.EXE_178a3c687c652e6d74f2faf446bca806475a099_12badc4f
Analysis symbol:
Rechecking for solution: 0
Report Id: 80207bb1-5c53-11e0-b5c1-842b2b87d2da
Report Status: 0