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Outlook 2010 | Contacts folder not showing up in Folder List

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jmcelvoy's picture
jmcelvoy
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Outlook 2010 | Contacts folder not showing up in Folder List

In Outlook 2007, I used the Folder List and Contacts was one of the options on the list. I have a similar look in Outlook 2010, but Contacts is not in the list. Does anyone know how to get Contacts to show up in the list without having to use the Navigation Buttons?

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outlook 2010 professional's picture
outlook 2010 pr...
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Hi Jmcelvoy,

Just to clarify. The contacts folder does appear in your bottom navigation. Icons but you want it to appear in your entire folder list as well. Basically somewhere within the list of folders illustrated in your screenshot? Does it matter where in this list it appears?

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If it was in alphabetical order it would be nice...but I guess it doesn't much matter.

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Okay. I'm working off prototype tablet/slate. I'll work on this in a few hours and get back to you. I'm fairly certain though that my contacts, calendar, tasks etc appear in my folder list view. Il double check and get right back to you unless someone does first.

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Hi,

Outlook 2010 in my 64 bit Windows 7 machine does display the contacts folder but it is listed at the bottom of the list by default.

I've attached a screen shot for you.

Folder_list.png

Please double check (i know you have probably already done this) and see if it is buried in a sub folder by accident (like deleted items) or another folder. If not, then we can probably reset the folder view.

Right click on your inbox in folder list view - properties and reset defaults. This may later your color scheme but should address the issue. Since, my contact list appears on all three test machines it is hard to identify.

let me know and if that still doesn't work, we'll pull up a MSFT article or send them a note.


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jmcelvoy's picture
jmcelvoy
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So it's not just my Contacts folder that's missing. It seems to be all/most of the standard folders that are created by Outlook. Calendar, Contacts, Notes, Sync Issues, & Tasks are all missing. I pulled up OWA to compare and make sure contacts hadn't been misplaced, and everything OWA is where it should be. I'm also not sure how to reset my view. If I right click on my Inbox and choose Properties, it takes me to the Inbox Properties. In Outlook 2007 there was 5 or 6 different views you could choose from. Can you still pick those views in Outlook 2010? If so, how/where? Thanks for looking into this for me.

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By the sound of it it sounds like you're not in the "folder list" view. The screenshot above looks like the typical inbox "mail" view. Just to make sure scroll to the bottom to your navigation buttons and right click. You'll have the option to choose which icons are viewable here. Check them all or go to defaults. Close that box and click on the yellow folder. That should do it.

There are several views in outlook 2010 and you can reset them. Go to the view tab across the top and I. Your first group you should have options to reset the view. These options are dynamic bases on what screen you're in so you may have to go into messages or calendar to reset the various views.

You'll know when you're in the folder list view whe the very top folder will be your emaill address or name of your exchange account. By the looks of the screenshot it doesn't look like it is. I certainly hope it's this simple.

Let me know. If this is not clear il put together a video and or screenshots later tonight.


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This fixed my views. Thank you very much. I googled how to turn on the Folder List in Outlook 2010 for quite some time this morning and couldn't find the answer. Thanks.

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EXCELLENT

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To clarify, in Outlook 2007, when you click on Go, you get a drop down of several different views. How do you get those views in Outlook 2010?

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To clarify, in Outlook 2007, when you click on Go, you get a drop down of several different views. How do you get those views in Outlook 2010?