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SEND TXT MESSAGE TO A CELL PHONE USING OUTLOOK 2010

2 replies [Last post]
TheVillagesFrank's picture
TheVillagesFrank
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Newbie
Joined: Jun 29 2012

Upgraded from Outlook 2000 to 2010 (big jump). All email functions work properly. Everything from 2000 was transferred to 2010. Email account settings are for comcast.net.
Setting up sending a text msg to softball player cell phones when games are cancelled or postponned. Each carrier has a special email address for sending a text message. Verizon is @vtext.com; AT&T is @txt.att.net.
Works for all Verizon, Sprint, & Nextel. Does not work for AT&T cell phones and Tracfones that use AT&T (like mine). If I logoff Outlook then logon to the same email account via the Comcast site then send a text to my AT&T Tracfone, the text is received within 1 minute. I don't know where to start diagnosing this.
Any suggesions will be appreciated.

Office 2010 Professional's picture
Office 2010 Pro...
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Professional
Joined: Sep 26 2010

Just saw this post...interesting. is the issue still happening? I would think that it could be the provider to who you are sending the text message too but not 100%. Are you using the comcast free feature where you can send text messages or another service for sending texts or are you simply just adding the text addresses as emails in a regular email?

TheVillagesFrank's picture
TheVillagesFrank
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Joined: Jun 29 2012

Finally someone replied (60+ views)!

I have over 80 players that want to receive a text when games are cancelled or postponned. Carriers include Verizon, MetroPCS, Nextel, T-Mobil, & AT&T. My Tracfone (uses AT&T - send an email to my phone to verify the carrier).
I was using Outlook 2000 - thought this might be caused by an old Outlook so I upgraded to 2010; same problem. If I send a text to all cellphones using Outlook 2000 or 2010, everyone except AT&T
@text.att.net) receives it. My Tracfone is AT&T (sent an email to myself to verify that my Tracfone is AT&T) doesn't receive the text. If I logon to my comcast email on the comcast site and send a text to my cell it is received in <5 seconds!

I have over 500 recipients (more during the Florida Winter) and the cellphone participants is increasing. Using the comcast site for email is not a pleasent experience because I have to deal with limitations.
Comcast limits me to 1,000 emails/day (each recipient is an "email"), I can't have more than 99 recipients/email, AOL has a 19 recipient limit/email, I can't send more than 1 message with multiple recipients/minute. If I violate any of the above, Comcast suspends my email account for 24 hours. I call their internet department - they say "the server does this to limit spam and there is nothing they can do!
Bottom line is I hate the comcast site for managing my emails and I love outlook!

Outlook is configured for Comcast using the Outlook setup on their site; port numbers and pop3 & smtp servers are as they specify. Other than this problem it all works!

In the interim,I created a group on the comcast site for only cellphones. It works but being an engineer I have to know why it doesn't work with outlook.

Frank L.