How do I make my citations like this (Brown, 2000; Jones, 2001; Smith, 2002). They are different articles with different authors but saying the same things. At the moment it appears as such (Brown, 2000)(Jones, 2001)(Smith, 2002)
Multiple referencing
25 January 2012 - 6:49am
Multiple referencing
27 January 2012 - 2:47am
#1
Anyone? Please?
Also, how to cite a book? Cos word asks for Title and Book Title. I have no idea what to put in each.
Title of book is Scoring Points: How Tesco is winning customer loyalty